· • Tailor-made: The speed post courier service should be available to both private and business
customers.
· • Fast and safe: Speed Mail Courier is delivered to the courier. Thesis parcels want to be
transmitted by air or other fast means.
· • Weight: The minimum load weight for which the speed after courier shipments is 0.5 kg.
Maximum weight of mail courier shipments at a speed of 20 kg.
· The maximum weight of post courier items that can be booked by a contractual
(business / corporate) customer in certain centers is 35 kg.
· • Door-to-Door Service: All Speed Mail Courier shipments must be delivered regardless
of their weight. Business / corporate clients receive pick-ups from their premises.
· • Insurance: Courier Express shipments must not be compulsorily insured regardless of their
weight or value.
· • Diversion and Return to Transmitter: Divert feature is not available for Speed Mail courier
customers. The same shipments can be returned to the sender if they could not be delivered.
Shipments want to be returned to the sender over the same transmission channel they were received
over.
· • Compensation: In case of loss or damage to the speed post courier or contents thereof, the
compensation amounting to one thousand rupees or the actual value of the parcel or the lost content,
whichever is less.
· • Network coverage: Speed Mail Courier can be booked from anywhere.
· • Postage payment:
· 1. Retail customers may pay postage to use the services either in the form of stamps or in cash
or by franking.
· 2. For corporate customers the following payment options are available:
· 3. Prepayment Facility: The customer can use the deposit facility. In this case, the amount will
be credited to a specific account (a unique customer number assigned to the customer) that will be
debited when posting shipments.
· 4. Credit Facility: Clients can avail credit facilities for booking courier mailings that
meet the conditions and criteria prescribed for them. Monthly invoices are issued for shipments
booked in a given month, and the customer must make the payment within a prescribed time limit.
· 5. Payment at the time of booking: Corporate customers who do not wish to use a line of credit
or prepayment facility to book their Speed Mail courier items can make the payment when they
hand over the items for booking. In such cases, the consignments are to be paid in advance either
by affixing a stamp or by making a free impression.
· • Quantity Discount: Wholesale or corporate customers who sign an agreement with the
department receive an attractive discount that meets the specified criterion.
· • Inexpensive: A Speed Mail courier facility is available for residential customers. Under this
facility, customers can be collected up to Rs. 5000 / - as value of goods at the time of delivery.
· In order to meet the requirement of large customers to collect quantities for more expensive
goods, a cash on delivery facility is available which allows recovery of up to Rs. 50,000 / - at the
time of delivery of shipments.
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